Terms & Conditions

Plain words. Here's how our service works and what we both agree to.

Effective date: 9 October 2026
Last updated: 9 October 2026

1. The service

DietMakeBetter provides personalized diet plans and 1-on-1 nutrition guidance in Pakistan. Plans, discussions, delivery and support all happen through WhatsApp. There is currently no customer dashboard or mobile app.

2. What you get

  • Starter (PKR 6,999): 1-month introductory personalized diet plan with one onboarding call. No ongoing support after delivery.
  • Core (PKR 10,000/month or PKR 25,000/quarter): personalized diet plan, weekly WhatsApp support, support calls, progress tracking and adjustments.
  • Premium (PKR 14,000/month or PKR 36,000/quarter): everything in Core, plus daily WhatsApp support, priority support calls, specialized protocol for PCOS, diabetes or thyroid where appropriate, and a personalized workout plan. Best suited for diabetes, PCOS, thyroid and other medical conditions.

Plans are delivered on WhatsApp within 24–48 hours of confirmed payment.

3. Not medical advice

Our plans are general nutrition and wellness guidance — not medical advice, diagnosis or treatment. If you are pregnant, diabetic, or managing any medical condition, consult a qualified doctor before starting. Nothing on this site replaces professional medical guidance.

4. Payment

We do not take online card payments. After you confirm your order, we send payment details on WhatsApp and you pay by bank transfer, JazzCash or EasyPaisa. Only pay after we have confirmed your order on our official WhatsApp number (+92 330 2195476). Quarterly payments are one-time payments for 3 months — nothing auto-renews.

5. Your responsibilities

  • Provide accurate information in your assessment and registration.
  • Tell us about medical conditions, medications and allergies honestly — your plan may need extra dietitian review.
  • Follow the plan sensibly and contact us on WhatsApp if anything feels wrong.

6. Fair use

Your plan is prepared for you personally. Please don't resell or redistribute it. Weekly support covers reasonable questions about your own plan and progress.

7. Refunds

Please read our Refund & Cancellation Policy — it forms part of these terms.

8. Changes

We may update these terms from time to time. The version on this page always applies. Continued use of the service after changes means you accept them.

9. Contact

Questions about these terms? Message us on WhatsApp at +92 330 2195476 — a real person will reply.