Privacy Policy

Effective date: 25 September 2026
Last updated: 25 September 2026

1. Who we are

DietMakeBetter ("we", "us", "our") provides personalized diet plans and 1-on-1 dietitian consultation services in Pakistan through this website, dietmakebetter.com. You can reach us any time on WhatsApp at +92 330 3090774.

2. Data we collect

We only collect what we need to run the service:

• Contact details: your full name, phone/WhatsApp number and city — provided by you in the registration form.
• Order details: your chosen plan, billing period and health goal.
• Health information you share: anything you tell us about your health, goals or conditions during consultation or support chats. This is sensitive information and we treat it with extra care (see section 8).
• Messages: WhatsApp conversations with us about your order, plan and progress.
• Secure storage: registrations are saved on our private hosting account, visible only to our team through a password-protected dashboard.
• Basic technical data: your browser type and pages visited, used only to keep the site working. We do not run advertising trackers.

3. How we use your data

We use your data only to:

• Process your registration and deliver your diet plan;
• Contact you on WhatsApp about your order, payment and plan delivery;
• Provide weekly support, progress tracking and plan adjustments;
• Improve our plans and service quality;
• Send you offers or updates only if you have agreed to receive them.

We do not use your data for any other purpose, and we never sell your personal data to anyone.

4. WhatsApp communications

By registering, you consent to us contacting you on WhatsApp about your order, plan delivery and support. If you no longer wish to receive messages from us, reply STOP on WhatsApp or message us at +92 330 3090774 and we will stop marketing messages. We may still contact you about an active order you have placed.

5. Sharing your data

We do not sell, rent or trade your personal data. We share it only:

• With our dietitian and support team members, strictly as needed to prepare and deliver your plan;
• With payment providers you choose to pay through (e.g. your bank, JazzCash, EasyPaisa) — only the details needed to confirm your payment;
• If required by Pakistani law or a lawful order from a competent authority.

6. Data retention

We keep your order and health-related records for as long as you are an active client and for up to 2 years afterwards, so we can support you if you return. After that, we delete or anonymize it. You can ask us to delete your data sooner at any time (see section 7).

7. Your rights

You have the right to:

• Access — ask what personal data we hold about you;
• Correct — ask us to fix anything inaccurate;
• Delete — ask us to delete your personal data;
• Withdraw consent — stop us from contacting you for marketing.

To exercise any of these rights, message us on WhatsApp at +92 330 3090774. We will respond within 7 working days.

8. Security

We protect your data with practical safeguards: access is limited to team members who need it to serve you, devices used for client work are password-protected, and health information is never shared outside the team that prepares your plan. No system is 100% secure, but we take reasonable steps to keep your information safe.

9. Cookies

This website uses minimal, functional storage only — for example, remembering your order details between the registration and checkout pages. We do not use advertising cookies or third-party trackers.

10. Children's data

Our service is not intended for anyone under 18 without a parent or guardian. If you are under 18, please have a parent or guardian register and communicate with us on your behalf.

11. Changes to this policy

If we change this policy, we will post the updated version on this page with a new effective date. Significant changes will also be communicated on WhatsApp to active clients.

12. Contact us

Questions about this policy or your data? Message us on WhatsApp at +92 330 3090774 — a real person will reply.